RBR supports all instruments and software it manufactures. First line support is always
available by phone, fax, or e-mail. Please contact us immediately if you are experiencing problems with your
RBR product. It is very important to contact us before returning your
instrument, as some difficulties can be solved by the user. Please have
the model and serial numbers of the unit on hand when you
contact us.
If it is necessary to return the product to RBR for an upgrade or repair, then please
review the service & repair page before shipping the unit. If you are located in a
region that is served by an RBR international agent,
please contact them for assistance prior to returning the unit to the
factory.
Please click here for support of RBR Legacy Product.
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